Why are Minimum Days Ignored When Running Staged Dunning with As of Date in the Past? (Doc ID 2148576.1)

Last updated on JUNE 10, 2016

Applies to:

Oracle Advanced Collections - Version 12.2.5 and later
Information in this document applies to any platform.

Goal

Why are Minimum Days ignored when running Staged Dunning with As of Date in the past?

Specific example:

You would like to see a Staged Dunning Letter from January and then one from February and it's June now.

-Create a Dunning Plan with Min Days set to 2 on Stage 2
-Run the IEX: Send Dunnings for Delinquent Customers with As Of Date 1/31/16
-A few minutes later run IEX: Send Dunnings for Delinquent Customers with As of Date 2/28/16

You will notice the the next Stage letter is created in the second run and you were expecting it to wait 2 days.

 

 

 

Solution

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