Approver Name (instead Of Requestor) Is Shown In RCO Notification Subject Line (with/without AME) (Doc ID 2148891.1)

Last updated on JUNE 12, 2016

Applies to:

Oracle iProcurement - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Approval List and Workflow

ACTUAL BEHAVIOR
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Approver name (instead of requestor) is shown in RCO notification subject line (with/without AME)

EXPECTED BEHAVIOR
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The notification content should be showing subject titled "Requisition XXX Change Request (9,999.00) AUD for REQUESTOR"


STEPS
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The issue can be reproduced at will with the following steps:
1. iProcurement > select a requisition (has PO created) > Click ‘Change’ button
2. Change Qty -> After change > click Next
3. Approval list generated -> Submitted for approval
4. First approval notification is okay.
5. Issue occurred on approval notification received by second approver. Obviously the subject is wrong. The change request is to be approved for the submitter


Cause

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