My Oracle Support Banner

MFS Laptop Does Not Show The Quantity On Hand When Debriefing Material Items (Doc ID 2149138.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Mobile Field Service - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

On : 12.1.3



When users are entering material items in the debrief, they do not have any visibility to show the quantity on hand for the item.  As a result users may mistakenly enter a quantity greater than they currently have on hand. This results in enterprise side debrief errors since negative balances are not allowed for subinventories.

The expectation is that a warning occurs when creating Material Debrief if the on-hand quantity will go negative or show the quantity on hand on the form.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log in MFS Laptop
2. Open Debrief page, create a Material Debrief Line
3. Even the Material debrief is driving the onhand quantity to be negative , there is still no warning message


Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


This document is being delivered to you via Oracle Support's Rapid Visibility (RaV) process and therefore has not been subject to an independent technical review.
My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.