MFS MP NOTE TYPE LOV DOES NOT HONOR NOTE TYPES MAPPING (Doc ID 2149250.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Mobile Field Service - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Multiplatform MP client

ACTUAL BEHAVIOR
---------------
The Note Types in MP Client is not using the Mapping as Enterprise does

EXPECTED BEHAVIOR
-----------------------
Expect the Note Types in MP to behave the same as Enterprise does

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Map some Note Types to "Service Request'
2. Verify the Note Types in FSTP or Service Request
3. Log in MFS MP, and open a Task , go to Note Types


Cause

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