Service HTML: Error Deleting an Attachment - "An error occurred while uploading the rich text editor contents"
Last updated on MARCH 08, 2017
Applies to:Oracle Customer Support - Version 12.2.4 and later
Information in this document applies to any platform.
Error while trying to delete an attachment from a Service Request.
An error occurred while uploading the rich text editor contents. Please contact your System Administrator for Help.
(R) Customer Support Specialist
(N) Agent Dashboard
- Query SR
- Navigate to the Attachments section
- There are 3 files.
=> Error occurs trying to delete one file.
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