Loose Tax On Credit Memos Linked To An Invoice Via Autoinvoice Program (Doc ID 2149668.1)

Last updated on JULY 07, 2016

Applies to:

Oracle Receivables - Version 12.0.4 and later
Information in this document applies to any platform.

Symptoms

When running Autoinvoice for credit memos linked to an invoice, tax is missing. The invoice was created by Autoinvoice, paid in full with a receipt.
The credit memo fails Autoinvoice with:

  1. The total amount of your credit memo cannot exceed the balance of the debit item it is crediting
  2. You cannot apply a transaction with a negative amount to another transaction with a negative balance and vice versa
  3. You can not apply more than the original line amount


Steps to Reproduce:

Responsibility: Receivables Manager
Navigation
: Interfaces > Autoinvoice

  1. Run Autoinvoice for the credit memo

 

Cause

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