Cancelling Of Unsubmitted Invoices In ISP (Doc ID 2150016.1)

Last updated on JUNE 27, 2016

Applies to:

Oracle iSupplier Portal - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Unsubmitted invoice cannot be canceled

EXPECTED BEHAVIOR
-----------------------
The user expects that the unsubmitted invoice to be canceled.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. iSupplier portal
2. Finance tab
3. View Invoices
4. Select invoice INV2143589. View status "Unsubmitted"
5. Finance tab / Create Invoices
6. Search for invoice INV2143589
7. Click Cancel button
8. Receive confirmation "Invoice INV2143589 has been cancelled"
9. Re-query again the invoice. The status is still "Unsubmitted and still can do cancellation and get the same confirmation as above capture screen

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms