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Cancelling Of Unsubmitted Invoices In ISP (Doc ID 2150016.1)

Last updated on DECEMBER 29, 2023

Applies to:

Oracle iSupplier Portal - Version 12.2.4 and later
Oracle Payables - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Unsubmitted invoice cannot be canceled

EXPECTED BEHAVIOR
-----------------------
The user expects that the unsubmitted invoice to be canceled.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. iSupplier portal
2. Finance tab
3. View Invoices
4. Select invoice INV123. View status "Unsubmitted"
5. Finance tab / Create Invoices
6. Search for invoice INV123
7. Click Cancel button
8. Receive confirmation "Invoice INV123 has been cancelled"
9. Re-query again the invoice. The status is still "Unsubmitted and still can do cancellation and get the same confirmation as above capture screen

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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