Cancelling Of Unsubmitted Invoices In ISP
(Doc ID 2150016.1)
Last updated on DECEMBER 29, 2023
Applies to:
Oracle iSupplier Portal - Version 12.2.4 and laterOracle Payables - Version 12.2.4 and later
Information in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
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Unsubmitted invoice cannot be canceled
EXPECTED BEHAVIOR
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The user expects that the unsubmitted invoice to be canceled.
STEPS
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The issue can be reproduced at will with the following steps:
1. iSupplier portal
2. Finance tab
3. View Invoices
4. Select invoice INV123. View status "Unsubmitted"
5. Finance tab / Create Invoices
6. Search for invoice INV123
7. Click Cancel button
8. Receive confirmation "Invoice INV123 has been cancelled"
9. Re-query again the invoice. The status is still "Unsubmitted and still can do cancellation and get the same confirmation as above capture screen
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |