Order Hold Case Folder Created at Account Level, why?
Last updated on JUNE 15, 2016
Applies to:Oracle Credit Management - Version 12.2.4 and later
Information in this document applies to any platform.
Why was a case folder created at the Account level instead of the Bill To level when an Order goes on Hold in Order Management?
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms