Retropay (Enhanced) Program Not Processing Any Records after enabling Retropay for National Insurance (Doc ID 2150474.1)

Last updated on MARCH 28, 2017

Applies to:

Oracle Payroll - Version 12.2.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
When Retropay(Enhanced) program is not processing any records.  There is a performance issue.  It didn't process any records.

EXPECTED BEHAVIOR
-----------------------
Retropay(Enhanced) should process the records successfully and not entering in Paused Status.
 
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run Retropay (Enhanced)
2. The process is not terminated



Cause

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