Credit Check Processor Reports Displaying Duplicate Records (Doc ID 2150729.1)

Last updated on JUNE 17, 2016

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Reporting & Business Analysis

ACTUAL BEHAVIOR
When implementing Credit Limits for the first time, users are seeing the same Order Number duplicated for all the credit check failures in the Credit Check Processor Report.

EXPECTED BEHAVIOR
Expecting that Order Numbers should only be displayed once in the Credit Check Processor Report

STEPS
1. Order Management Responsibility,
2. Create a New Customer
3. Create and Book a Sales Order
4. Change the customer limit so that the sales order goes on hold
5. Run the concurrent request > 'Credit Check processor'
6. You will notice this Sales Order will be reported twice.

Cause

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