Last updated on JULY 11, 2016
Applies to:Oracle Teleservice - Version 12.2.4 and later
Information in this document applies to any platform.
In 12.2.4 accessing Create Service Request form opens slow about 10 seconds whereas using the page of «Agent Dashboard» («My Service Requests» or «My Group Service Requests») service requests takes about 1-2 seconds to open.
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