Approval Workflow Showing Inconsistent Results Returns No Approvals Required (Doc ID 2151276.1)

Last updated on JUNE 27, 2016

Applies to:

Oracle iProcurement - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5 version, Approval List and Workflow

iProcurement Requisition shows 'No Approvals Required' even though there is no approval limit set for a user. The approval list is not building during issue creation of requisition, however, if the requisition is closed and then opened a second time the approval list is showing.

The requisition status is showing as incomplete.


Steps to reproduce:
1. Select the Manufacturing responsibility
2. Navigate to Purchasing --> Approvals --> Assign Approval Groups
3. Make sure there are no approval groups assigned to your job code, if there are any end-date them
4. Switch to the iProcurement responsibility
5. Create a new iProcurement requisition and apply the valid expense account
6. At this point the expectation is that the system should get the supervisor and forward the requisition to them. The status should say 'In Process' but it is showing as incomplete


Cause

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