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How to add Sales Order "Ship To" with Different Customer Address (Doc ID 2151346.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.


Customers question is regarding the the Sales Order  "Ship to"with a  different customer address.

Example :

 Customer A places a Sales Order . The SO is ship to customer B. We have two options here:


Add a ship to address to customer A
Address line 1: Customer B name
Address line 2. Customer B address ...

This option has a problem: The ship to address looks like this:

Customer A
Customer B
123 ... Rd...


Create a customer B. setup customer relationship between A & B.
This is really not necessary because B is not our customer and is is just a ship to address.

Can you please suggest a better solution?

Is there something like order on Amazon? If I order something, I can enter my friend name and address as ship to. The ship to will only show my friend's name.


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