ARCMREQ | Notification Approved By Delegate Is Not Reflecting The Correct Name
Last updated on AUGUST 25, 2017
Applies to:Oracle Receivables - Version 12.2.4 and later
Information in this document applies to any platform.
On : 12.2.4 version, Other Issues
ARCMREQ | Notification approved by delegate is not reflecting the correct name
In ARCMREQ workflow, the first level of approval is collector level. We have a business process where collector delegates the workflow item to his manager for first level approval. When manager approves it goes to the second level, which is the user with appropriate approval limits.
When the dispute is approved by Collector's manager & sent for second level approval, it is not reflecting the correct name of the person who approved it.
In the attached case, the approval is provided by SWIFTK, but it is reflecting the name of MORRISL when it comes to the user with approval limits.
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