Flexible Spending Account (FSA) and Healthcare Savings Account (HSA) Deductions not Taken (Doc ID 2151681.1)

Last updated on JULY 06, 2016

Applies to:

Oracle Advanced Benefits - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Employees that do not touch benefits during Open Enrollment are not having FSA/HSA deductions taken.


EXPECTED BEHAVIOR
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FSA Elements should be generated appropriately per pay period the same amount that was being taken in prior year


STEPS
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The issue can be reproduced at will with the following steps:
1. Run Open life event.
2. FSA's default to "Enrolled" option.
3. Review Rates form from Benefits Service Center.
  > See Estimated Rates show as expected
  > Element Entry shows no per pay period amount

Cause

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