Unable To Create, Edit, or View Records of Business Objects After 6.4.1 Install on AIX Platform With Error "An Undefined Error has Occurred. Please try again later" (Doc ID 2151727.1)

Last updated on JUNE 22, 2016

Applies to:

Oracle Transportation Management - Version 6.4.1 and later
IBM AIX on POWER Systems (64-bit)

Symptoms

ACTUAL BEHAVIOR
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OTM 6.4.1 has been installed on AIX platform. When clicking to create, view, or edit a business object (ex. order release, shipment, order base) the following exception is observed:


ERROR
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EXPECTED BEHAVIOR
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It is expected to be able to create, edit, or view any object in OTM without exceptions.


STEPS
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The issue can be reproduced with the following steps:

1. Navigate to Shipment Management -> Shipment Management -> Buy Shipments
2. Click 'New' to create a new shipment
3. The exception is thrown. (the same can be done with any business object in OTM)

Cause

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