Contact Roles LOV on Service Contract Form does not Recognize Custom Value (Doc ID 2151946.1)

Last updated on JANUARY 04, 2017

Applies to:

Oracle Service Contracts - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

While creating a new subscription contract this does not validate a specific Contacts Role value.

It gives error as 'Select a valid contact by clicking the find button'

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms