Approver Name Not Appearing In Worklist Notification From Column (Doc ID 2152301.1)

Last updated on JUNE 23, 2016

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Work Execution

ACTUAL BEHAVIOR
---------------
When a WO approved or rejected, the person created work order gets a FYI notification. However the Approver name (from) is not displayed and is blank.

EXPECTED BEHAVIOR
-----------------------
Expect the approver name to be displayed in FYI work order release approval notification


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Approve work order
2. Review work list


Cause

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