E-Business Suite Concurrent Processing Server is Unable to Create a Temporary File Due To Error "VIEWER-CANT GET TMP NAME" And "The user-specified temporary directory is not a valid directory for creating temporary files"

(Doc ID 2152471.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Concurrent Processing - Version 11.5.10.2 to 12.2 [Release 11.5 to 12.2]
Information in this document applies to any platform.

Symptoms

Intermittently the Concurrent Processing (CP) server is unable to create a temporary file.

Two different symptoms have been observed:


1)  After a user submits a request and it completes successfully, viewing the output or log file display the follow screen message:


"VIEWER-CANT GET TMP NAME"

2)  When submitting a concurrent request, the request completes with the following log files error message:

"Application Object Library cannot write to temporary directory.

Cause: The user-specified temporary directory is not a valid directory for creating temporary files.

Action: Choose a different temporary directory. This is usually specified
APP-FND-01412: An error occurred in getting printer driver information from the database for printer type LN03 and print style LANDSCAPE
Concurrent Manager encountered an error while running Oracle*Report for your concurrent request 383467192."

 

Cause

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