My Oracle Support Banner

Account Details Takes too Long to Load and Go thru the Results (Doc ID 2152598.1)

Last updated on FEBRUARY 12, 2019

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.


After querying a customer in the account details screen, scrolling thru the records retrieved takes about 5 minutes

Steps to Reproduce:

Responsibility: Receivables Manager
: Account Details

  1. Query an account
  2. Scroll thru the records


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
 1. Bug Summary
 2. Fixed Files
 3. Recommended Patches
 4. Solution Steps
 Still Have Questions?

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.