Internal 500 error while accessing EBS URL in SSO enabled environment (Doc ID 2152751.1)

Last updated on APRIL 05, 2017

Applies to:

Oracle E-Business Suite Technology Stack - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

Expected Behavior:
When accessing the E-Business Suite (EBS) URL in an EBS/Single Sign On (SSO) enabled environment it should redirect to the OAM login page.

Actual Behavior:
When accessing the EBS URL in the EBS/SSO enabled environment an Internal 500 error is returned instead.

The following message can be seen in the AdminServer.log file:

<ServletContext-/ebsauth_aoppd> oracle.apps.fnd.ext.sso.FndSsoException: cannot locate datasource on xxxx
at oracle.apps.fnd.ext.sso.FndSsoConfigListener.contextInitialized(Unknown Source)
at weblogic.servlet.internal.EventsManager$FireContextListenerAction.run(EventsManager.java:481)
at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:120)
at weblogic.servlet.internal.EventsManager.notifyContextCreatedEvent(EventsManager.java:181)
Truncated. see log file for complete stacktrace
Caused By: javax.naming.NameNotFoundException: While trying to lookup 'xxxxx' didn't find subcontext 'jndi'. Resolved ''; remaining name 'xxxxx'
at weblogic.jndi.internal.BasicNamingNode.newNameNotFoundException(BasicNamingNode.java:1139)
at weblogic.jndi.internal.BasicNamingNode.lookupHere(BasicNamingNode.java:247)
at weblogic.jndi.internal.ServerNamingNode.lookupHere(ServerNamingNode.java:182)
at weblogic.jndi.internal.BasicNamingNode.lookup(BasicNamingNode.java:206)
at weblogic.jndi.internal.WLEventContextImpl.lookup(WLEventContextImpl.java:

[2016-06-14T15:23:59.550-05:00] [AdminServer] [ERROR] [] [oracle.apps.fnd.ext.common.server] [tid: [ACTIVE].ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: <anonymous>] [ecid: 005DKB8pA3o6qIyLO6w0yd0003SZ00000C,0:1] [APP: ebsauth_aoppd] [URI: /ebsauth_aoppd/OAMLogin.jsp] OAMLogin.jsp:: FATAL Exception error while processing OAMLogin.jsp ===>[[
java.lang.NullPointerException
at oracle.apps.fnd.ext.sso.EbsServer.getInstance(Unknown Source)
at oracle.apps.fnd.ext.sso.AppsHttpServletRequestWrapper.<init>(Unknown Source)

Cause

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