While Creating Receipt Refund in AR, Getting Error "UNDEFINED OPERATING UNIT" (Doc ID 2152855.1)

Last updated on JULY 11, 2016

Applies to:

Oracle Receivables - Version 12.1.1 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.1 version and above, Receipt Refund Related


While Creating a Receipt Refund in Accounts Receivable Responsibility, the following Error is seen:

Error

UNDEFINED OPERATING UNIT

And when attempting to press the apply in Details button we get the following error

Error

APP-AR-96831: please enter a valid transaction number

Steps to Reproduce

The issue can be reproduced at will with the following steps:

  1. Responsibility: Receivables Manager
  2. Navigation: Receipts > Receipts
  3. Create a receipt
  4. Click on Apply
  5. Apply to Refund



Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms