R12: Retainage Accounting Is Not Happening Properly In Payables (Cash Basis Ledger) (Doc ID 2152977.1)

Last updated on JULY 28, 2016

Applies to:

Oracle Payables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to account payment in Cash Basis ledger, the following error occurs.

ERROR
-----------------------
95340 The total debits and the total credits do not balance for this subledger journal entry. Please ensure that the application accounting definition Encumbrance Cash owned by Oracle contains journal line types for the event class Payments and event type Payment Created that can create a balanced entry. Also verify that any conditions associated with a journal line type are correct.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run Create Accounting for payment
2. Check the output

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot account the payment

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms