Cannot Delete Reservation After The Delivery is Backordered Or 'Ship Confirm Backorder All' Option Is Not Updating Reservations Correctly
(Doc ID 2153070.1)
Last updated on JUNE 08, 2023
Applies to:Oracle Warehouse Management - Version 12.1.3 to 12.2.5 [Release 12.1 to 12.2]
Oracle Shipping Execution - Version 12.1.3 to 12.2.5 [Release 12.1 to 12.2]
Information in this document applies to any platform.
On : 12.1.3 (and is valid for 12.2) version, Ship Confirm
A manual reservation is created, and then picking is performed using the WMS mobile.
Status of delivery details changes to staged/ pick confirmed for line 1.1, then the delivery / line is backordered but system doesn't allow the reservations to be deleted for line 1.2
The desired functionality is to allow the reservation to drop off when a line is backordererd, however, needing to manually delete the reservation is also acceptable
The error received was as follows:
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