Cannot Delete Reservation After The Delivery is Backordered Or 'Ship Confirm Backorder All' Option Is Not Updating Reservations Correctly (Doc ID 2153070.1)

Last updated on JULY 29, 2017

Applies to:

Oracle Warehouse Management - Version 12.1.3 to 12.2.5 [Release 12.1 to 12.2]
Information in this document applies to any platform.

Symptoms

On : 12.1.3 (and is valid for 12.2)  version, Ship Confirm

A manual reservation is created, and then picking is performed using the WMS mobile.
Status of delivery details changes to staged/ pick confirmed for line 1.1, then the delivery / line is backordered but system doesn't allow the reservations to be deleted for line 1.2


The desired functionality is to allow the reservation to drop off when a line is backordererd, however, needing to manually delete the reservation is also acceptable

The error received was as follows:

ERROR /NOTE
-----------------------

The reservation record cannot be deleted . Either the demand line(sales order) has been picked released/ staged , or the demand line (maintenance job ) record cannot be modified thorough this form



Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms