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SSL Handshake_failure In Direct Punchout To Supplier, After Supplier Upgrades to TLS v1.1 or v1.2 (Doc ID 2153298.1)

Last updated on JUNE 01, 2018

Applies to:

Oracle iProcurement - Version 12.1.3 to 12.2.7 [Release 12.1 to 12.2]
Information in this document applies to any platform.

Symptoms

When a Supplier upgraded from TLS 1.0 to TLS 1.1 the punchout to them failed with following message:

java.io.IOException: javax.net.ssl.SSLHandshakeException: Received fatal alert: handshake_failure

 

Another error observed when this change occurred was java.io.IOException: java.net.SocketException: Connection reset

Changes

 Supplier upgraded from TLS 1.0 to TLS 1.1

Cause

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