Multiple Emails For PO are Being Delivered When Notification is Sent to an Adhoc-role (Doc ID 2153476.1)

Last updated on JUNE 24, 2016

Applies to:

Oracle Workflow - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, Workflow Mailer

ACTUAL BEHAVIOR
---------------
Email notification is sent to an adhoc role. If one of the email addresses in the adhoc role is incorrect then the mailer keeps sending the same notification to all users

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a new PO and send it to an adhoc role
2. One of the email addresses is incorrect
3. Run the WF Resend notifications program for FAILED notifications
4. The same email is sent again to all users. Not only the user with the incorrect email address

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms