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Ship To Address Not Defaulting In Part Requirements Page When Accessed Through Field Service Technician Portal (Doc ID 2153496.1)

Last updated on JANUARY 17, 2019

Applies to:

Oracle Spares Management - Version 12.1.3 and later
Information in this document applies to any platform.


On : 12.1.3 version, Spares Logistics

In Field Service Technician Dashboard > Update Tasks > Part Requirements > when trying to use a Technician address type the Ship To Address is not defaulted

Ship To Address should default correctly

The issue can be reproduced at will with the following steps:
1.Logon with the technician account and go to FSTP > Update Task > Part Requirements
2. The Ship To Address is not defaulted
3. But when using the Service Request form > Tasks tab > Parts > the Ship To Address is defaulted correctly.


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