Error Loading Any Template, No Worksheet Created In Web ADI (Doc ID 2153529.1)

Last updated on AUGUST 25, 2017

Applies to:

Oracle Web Applications Desktop Integrator - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

 When attempting to load any template in WebADI, no worksheet is created and the following errors are received:

AJPRequestHandler-HTTPThreadGroup-9 CRITICAL ERROR BneAbstractDocumentService.doRequest() Current user is guest. Guest Login not allowed on template service. User : GUEST Userid : 6
 AJPRequestHandler-HTTPThreadGroup-15 ERROR BneFileDownloadPage1::createPage() Exceeded maximum wait time for bootstrap download to occur. This may have been caused by high load on the server or some other network error.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms