Accept PO Gets ORA-20002: 3240: Error '100 - ORA-01403: no data found ORA-01403 (Doc ID 2153610.1)

Last updated on AUGUST 12, 2016

Applies to:

Oracle Purchasing - Version 12.1 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Purchase Order Issues

When attempting to accept a PO,
the following error occurs.

ERROR
-----------------------
ORA-20002: 3240: Error '100 - ORA-01403: no data found ORA-01403 ' in 'PLSQL' API 'PO-EMAIL_GENERATE.GENERATE_HEADER' ORA-06512: at "APPS.WF_NOTIFICATION", line 5776 ORA-06512: at line 6


STEPS
-----------------------
1. Create a PO with Buyer.
2. Supplier user login system.
3. Search out the notification in responsibility Workflow Administrator Web Applications
4. Try to accept Notification, gets error:

ORA-20002: 3240: Error '100 - ORA-01403: no data found ORA-01403 ' in 'PLSQL' API 'PO-EMAIL_GENERATE.GENERATE_HEADER' ORA-06512: at "APPS.WF_NOTIFICATION", line 5776 ORA-06512: at line 6

 

Cause

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