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R12: AP/IBY: The Payments Dashboard Does Not Show All User Terminated Payment Process Requests (Doc ID 2153671.1)

Last updated on FEBRUARY 26, 2019

Applies to:

Oracle Payables - Version 12.1.3 and later
Oracle Payments - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

The Payments Dashboard, on the Payments Manager Home tab, does not accurately show all User Terminated Payment Process Requests (PPRs).  If a PPR is terminated before reaching the formatting process, leaving the PPR in a Pending Proposed Payment Review status, the User Terminated count is incremented. Clicking the link brings up the Payment Process Request tab and shows all of the User Terminated PPRs from today.  If a PPR is terminated after reaching the formatting process, leaving it in a status of Formatted - Ready for Printing,  the User Terminated count is not incremented. Clicking the link also does not show the terminated PPR.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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