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How to Setup and Create Credit Memos in Receivables [Video] (Doc ID 215373.1)

Last updated on JUNE 10, 2021

Applies to:

Oracle Receivables - Version 11.5.0 and later
Information in this document applies to any platform.
Form:ARXTWMAI.FMB - Transactions
Form:RAXSUMSC.FMB - Define Invoice Sources
Executable:RAXTRX - Autoinvoice Import Program


Oracle Receivables (AR): Transactions Workbench Information Center > <Note 215373.1>

Oracle Receivables (AR): AutoInvoice Information Center > <Note 215373.1>

Credit memos are created to reduce the balance due for a transaction. When you credit a transaction, Receivables creates the appropriate accounting entries and reverses any sales credit assigned to your salespeople.

There are 2 types of Credit Memos:

You can create both types of credit memos:

This note discusses the setup steps and how to create and apply credit memos.

This note contains one or more video files for illustrative purposes. In order to view the video file, you will need to play it in either Internet Explorer or Firefox using a Flash Plugin.


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In this Document
 1. Setup
      a. Transaction Types
      b. Transaction Batch Sources
      c. AutoAccounting
      d. System Options
      e. Profile Options
         i.  AR: Use Invoice Accounting For Credit Memos
         ii. AR: Transaction Batch Source
      f. Freight Carriers (Optional Setup Step)
      g. Currency
      h. Document Sequencing (Optional Setup Step)
 2. Creating a Credit Memo
      a. Manually via Transactions Workbench
         i. Applied Credit Memo
         ii. On-Account Credit Memo
      b. Automatically via AutoInvoice
         i.  Applied Credit Memo
         ii. On-Account Credit Memo
 3. Credit Memos and Refunds
 4. Accounting for Credit Memos
 5. Table Information
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