Customer Merge does not update orig_system_bill_customer_ref correctly in ra_interface_lines_all

(Doc ID 2154022.1)

Last updated on OCTOBER 10, 2017

Applies to:

Oracle Trading Community - Version 12.1.3 and later
Information in this document applies to any platform.


While running the customer merge, the pending data in autoinvoice interface table for ra_interface_lines_all > orig_system_bill_customer_ref is wrongly updated; which makes the autoinvoice line invalid.

Expect the customer merge to populate the correct data in autoinvoice interface table for ra_interface_lines_all > orig_system_bill_customer_ref.

The issue can be reproduced at will with the following steps:
1. Responsibility: Receivables Manager
2. Navigation: Customers > Account Merge > Run the merge
3. Review the logs and the autoinvoice interface and notice that the ra_interface_lines_all > orig_system_bill_customer_ref is not correctly populated


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms