Getting Error 'Contract Cannot Be Submitted For Approval At This Time. Please Wait And Re-submit' (Doc ID 2154032.1)

Last updated on JULY 08, 2016

Applies to:

Oracle Service Contracts - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Service Authoring

When attempting to submit contract for Approval,
the following error occurs.

ERROR
-----------------------
'Contract cannot be submitted for approval at this time. Please wait and re-submit the contract after running the Workflow Background process concurrent request'.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Service Contracts Manager -> Launch Pad
2. Submit the contract for Approval
3. Error 'Contract cannot be submitted for approval at this time. Please wait and re-submit the contract after running the Workflow Background process concurrent request' pops up


Cause

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