iReceivables Manage Additional Customer Access Webpage Takes Long Time To Open

(Doc ID 2154039.1)

Last updated on JULY 03, 2016

Applies to:

Oracle iReceivables - Version 12.1.3 and later
Information in this document applies to any platform.


Manage Customer Account Access page takes long time to open or even doesn't open sometime.

Steps to Reproduce :

Responsibility : iReceivables External User

Navigation :      Manage Customer Account Access tab > Hit Request Additional Customer Access button

                           Verify the time taken to open the web-page.


AWR Report shows the expensive query :


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