iReceivables Manage Additional Customer Access Webpage Takes Long Time To Open
(Doc ID 2154039.1)
Last updated on FEBRUARY 12, 2019
Applies to:
Oracle iReceivables - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
Manage Customer Account Access page takes long time to open or even doesn't open sometime.
Steps to Reproduce :
Responsibility : iReceivables External User
Navigation : Manage Customer Account Access tab > Hit Request Additional Customer Access button
Verify the time taken to open the web-page.
AWR Report shows the expensive query :
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| 2. Bug Summary |
| 3. Fixed Files |
| 4. Recommended Patches |
| 5. Solution Steps |
| References |