UPK: Installation Was Moved and the Content Is not Visible

(Doc ID 2154096.1)

Last updated on JUNE 27, 2016

Applies to:

User Productivity Kit - Version and later
Information in this document applies to any platform.


On : version, Client

Cannot see content after UPK application was moved. Library contains folders without content.

The issue can be reproduced at will with the following steps:
1. Enter new Library location provided by IT support
2. Connect to Library as admin
3. See folders
4. Folders are empty
5. No documents available


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms