UPK: Installation Was Moved and the Content Is not Visible (Doc ID 2154096.1)

Last updated on JUNE 27, 2016

Applies to:

User Productivity Kit - Version 11.1.0.2 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.0.2 version, Client

ACTUAL BEHAVIOR
---------------
Cannot see content after UPK application was moved. Library contains folders without content.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Enter new Library location provided by IT support
2. Connect to Library as admin
3. See folders
4. Folders are empty
5. No documents available


Cause

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