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"Failure of Web Server bridge: No backend server available for connection" Exception When Conducting a Filtered Search For Buy Shipments (Doc ID 2154207.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Transportation Management - Version 6.4.1 to 6.4.3 [Release 6.4]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
When conducting a filtered search on the buy shipment screen, the following error is seen intermittently.

ERROR
---------------



EXPECTED BEHAVIOR
-----------------------
It is expected to be able to conduct a search for buy shipments without exceptions.

STEPS
-----------------------
The issue can be reproduced with the following steps:

1. Login to OTM and navigate to Shipment Management > Buy Shipments screen
2. Enter a search criteria and click Search
3. OTM process the search for several minutes and throw the exception.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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