Changestatus Business Event Not Firing When We Promote A Change Order To 'In Progress' Status (Doc ID 2154431.1)

Last updated on JULY 17, 2017

Applies to:

Oracle Product Hub - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

The change status business event is not firing when promoting a change order to 'In progress' status.

* Custom functionality to check item validations, then promotes to active status. Otherwise, the customization demotes.

Business Event
oracle.apps.eng.cm.changeObject.changeStatus

Changes
New environment, had worked in other environments.
Not sure yet if works in production or not.

Expected Behavior
Expect change to even to fire.

Steps
1. Create and update change order.
2. Business event does not fire.

Changes

Trying new environment.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms