Multi Row Variables Value Is Not Displayed In Arabic. (Doc ID 2154586.1)

Last updated on JULY 03, 2016

Applies to:

Oracle Procurement Contracts - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Install Issues

When using multirow variables in Arabic session, they do not get displayed.  This is happening for a database character encoding AR8MSWIN1256.    The same works fine in English language. When checking the XDO logs can see the below error.

Invalid UTF8 encoding.

The issue can be reproduced at will with the following steps:
(R) Contract Terms Library
1) Create a contract template
2) Add a multirow variable in a clause
3) Approve the contract template
4) Create a PO and apply this contract template
5) Preview the contract template in English session - variable gets displayed properly
6) Preview the same in Arabic session - variable does not get displayed.


Cause

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