PO Approval Workflow Notification Not Flowing The Tax Information To Approver (Doc ID 2154587.1)

Last updated on AUGUST 26, 2019

Applies to:

Symptoms

On : 12.1.3 version, India PO Localizations

ACTUAL BEHAVIOR
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Purchase Order (PO) approval does not contain tax amount.
While submitting PO for approval tax amount is not been taken in limit of approval


EXPECTED BEHAVIOR
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System Should Considered Tax Amount too for Approval

STEPS
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The issue can be reproduced at will with the following steps:
1. Create PO
2. Attach IL taxes
3. Submit for Approval
4. PO Line amount and Tax amount should considered for Approval
5. Same will be set in notification

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot check the Tax Amount before approval and it can result in approving the wrong amount which will result in wrong payment to Tax Authorities,If the less amount paid to Authorities it will result in penalty and if the more amount paid it will impact the Bank Statements.

Cause

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