PL/SQL: Numeric or Value Error When Yahoo or Hotmail Address Is Used

(Doc ID 2154634.1)

Last updated on JUNE 30, 2016

Applies to:

Oracle Workflow - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Workflow Mailer

ACTUAL BEHAVIOR
---------------
MAIL_STATUS is set "ERROR" when sending notification mail outbound with Yahoo/Hotmail e-mail address

EXPECTED BEHAVIOR
-----------------------
Outbound notification e-mail is to be sent without any problem

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Assign Yahoo/Hotmail free e-mail address to supplier contact person

2. Generate purchase requisition and sourcing transaction record

3. Approve that transaction

4. Monitor its notification record to see if e-mail is sent outbound


BUSINESS IMPACT
-----------------------
E-mail notification is not sent to supplier

Cause

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