Engineers Cannot Add Debrief Lines In MFS Laptop - Overlapping Debrief Line Warning
Last updated on MARCH 08, 2017
Applies to:Oracle Mobile Field Service - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.
On : 12.1.3 MFS Laptop
When engineers attempt to enter a labor debrief line in a task they receive
an "overlapping debrief line" error message and the line is not saved.
This error can occur even when this is the only debrief line entered in the task.
There does not appear to be any overlapping labor lines
The issue can be reproduced with the following steps:
1.Create labor debrief for a task in MFS laptop
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms