Engineers Cannot Add Debrief Lines In MFS Laptop - Overlapping Debrief Line Warning

(Doc ID 2155205.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Mobile Field Service - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

On : 12.1.3  MFS Laptop


When engineers attempt to enter a labor debrief line in a task they receive
an "overlapping debrief line" error message and the line is not saved.
This error can occur even when this is the only debrief line entered in the task.
There does not appear to be any overlapping labor lines


STEPS
-----------------------
The issue can be reproduced with the following steps:
1.Create labor debrief for a task in MFS laptop
2. Save



Cause

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