My Oracle Support Banner

Rapidwiz Install R12.2 Start CD 51 Fails With Fatal Error: TXK Install Service in Database Pre-install Checks (Doc ID 2155494.1)

Last updated on JANUARY 31, 2022

Applies to:

Oracle Applications DBA - Version 12.2 to 12.2 [Release 12.2Cloud]
Linux x86-64


On Oracle Applications 12.2, the following: Fatal Error: TXK Install Service occurred on rapidwiz install R12.2 start CD 51 at step-1 of the database install:

Fatal Error: TXK Install Service

oracle.apps.fnd.txk.config.ProcessStateException: OUI process failed : Exit=253 See log for details. CMD= /u01/stage/stage_R122_51/TechInstallMedia/database/examples/runInstaller -waitForCompletion -ignoreSysPrereqs -force -silent -responseFile /u01/ora_prod/PROD/12.1.0/temp/PROD_erpnode1/cfgHome/response/DB_HOME/txkDB12cR1_12102_examples.rsp

  at oracle.apps.fnd.txk.config.OUIPatchActionNode.processState(

  at oracle.apps.fnd.txk.config.PatchActionNode.processState(

  at oracle.apps.fnd.txk.config.PatchNode.processState(

  at oracle.apps.fnd.txk.config.PatchesNode.processState(

  at oracle.apps.fnd.txk.config.InstallNode.processState(

  at oracle.apps.fnd.txk.config.TXKTopology.traverse(

  at oracle.apps.fnd.txk.config.InstallService.doInvoke(

  at oracle.apps.fnd.txk.config.InstallService.invoke(

  at oracle.apps.fnd.txk.config.InstallService.main(

In logfile:

INFO: -----------------------------------------------
INFO: Verification Result for Node:erpnode1
INFO: Expected Value:x86_64
INFO: Actual Value:x86_64
INFO: -----------------------------------------------
INFO: *********************************************
INFO: OS Kernel Version: This is a prerequisite condition to test whether the system kernel version is at least "2.6.39".
INFO: -----------------------------------------------
INFO: Verification Result for Node:erpnode1
INFO: Expected Value:2.6.39
INFO: Actual Value:2.6.32-100.34.1.el6uek.x86_64
INFO: Error Message:Kernel of proper version is not found on node "erpnode1" [Expected = "2.6.39" ; Found = "2.6.32-100.34.1.el6uek.x86_64"]
INFO: Cause:Cause Of Problem Not Available
INFO: Action:User Action Not Available
INFO: -----------------------------------------------



To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.