Configurator Fails to Open With Error - Please return to OM form/Import after completion of concurrent request id #####
(Doc ID 2155500.1)
Last updated on MARCH 27, 2019
Applies to:
Oracle Order Management - Version 11.5.10.2 and laterInformation in this document applies to any platform.
Symptoms
On : 11.5.10.25.45 version, Transaction Entry
When attempting to launch Configurator from a sales order, the following error occurs. One model specifically is affected, and all associated sales orders cannot be configured.
ERROR
-----------------------
Please return to OM form/Import after completion of concurrent request id ########
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Order Management responsibility
2. Create a new sales order
3. Add an order line
4. Select "Configurator"
5. Error occurs
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Cause |
| Solution |
| References |