Change Service Provider does not work with Show Network Routing Options

(Doc ID 2156365.1)

Last updated on AUGUST 24, 2017

Applies to:

Oracle Transportation Management - Version 6.4.1 to 6.4.2 [Release 6.4]
Information in this document applies to any platform.

Symptoms



When attempting to perform Change Service Provider action on a shipment, it shows the same service provider which is already assigned to the shipment as the option
Expectation is that other Service Provider and associated Rate Offerings should be shown

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Select a Shipment and perform action Change Service Provider
2. One record is shown with the current shipment service provider and other options are not shown


Cause

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