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Change Service Provider does not work with Show Network Routing Options (Doc ID 2156365.1)

Last updated on MAY 06, 2022

Applies to:

Oracle Transportation Management - Version 6.4.1 to 6.4.2 [Release 6.4]
Information in this document applies to any platform.


When attempting to perform Change Service Provider action on a shipment, it shows the same service provider which is already assigned to the shipment as the option
Expectation is that other Service Provider and associated Rate Offerings should be shown

The issue can be reproduced at will with the following steps:
1. Select a Shipment and perform action Change Service Provider
2. One record is shown with the current shipment service provider and other options are not shown


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