Change Service Provider does not work with Show Network Routing Options (Doc ID 2156365.1)

Last updated on FEBRUARY 23, 2019

Applies to:

Symptoms

When attempting to perform Change Service Provider action on a shipment, it shows the same service provider which is already assigned to the shipment as the option
Expectation is that other Service Provider and associated Rate Offerings should be shown

STEPS
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The issue can be reproduced at will with the following steps:
1. Select a Shipment and perform action Change Service Provider
2. One record is shown with the current shipment service provider and other options are not shown

Cause

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