My Oracle Support Banner

Autoinvoice: Wrong Tax Rate is Being Calculated Randomly For Invoices that are Imported from Order Management (Doc ID 2156529.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle E-Business Tax - Version 12.1.3 and later
Information in this document applies to any platform.


On : 12.1.3 version, Tax Calculation

Wrong tax rate is being calculated randomly for invoices that are imported from Order Management

While using Autoinvoice to import more than 300 transactions in Receivables (AR), tax is wrongly calculated on certain transactions and are imported with a tax rate of 6% instead of 0%.
The tax rules are based on party fiscal classification and in case a large number of transactions are imported, the rules are not evaluating to true.
This issue is happening only when there is a large volume of invoices; when a single invoice is imported with the same data the tax is imported correctly. Manual AR transaction is working fine.

Customer would expect 0% tax rate applied on invoices.

The issue can be reproduced at will with the following steps:
1. Responsibility: Receivables Manager
2. Populate RA_INTERFACE_LINES_ALL table
3. Run Autoinvoice Import Program > Review the transaction and notice that tax is incorrectly calculated

The issue has the following business impact:
Due to this issue, users are doing efforts in crediting and re-billing invoices, manual checking of taxes, corrections to tax reporting,



To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
 1. Bug Summary
 2. Fixed Files
 3. Recommended Patches
 4. Solution Steps

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.