Price Break By Range is not Displayed when Price Break button is Clicked
(Doc ID 2156740.1)
Last updated on FEBRUARY 27, 2019
Applies to:
Oracle Service Contracts - Version 12.2.4 and laterInformation in this document applies to any platform.
Symptoms
On : 12.2.4 version, Pricing Integration
ACTUAL BEHAVIOR
---------------
Find that price break has been defined in the price list. When creating a new service contract and entering the item and clicking on price break button, no price break information is displayed.
EXPECTED BEHAVIOR
-----------------------
Expect price break information to be displayed when clicking on price break button.
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a Service Contract with Usage line and corresponding sub-line.
2. In Sub line, first time added the price break by range details. But, later the range cannot be seen while clicking Price break button.
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Cause |
| Solution |
| References |