Price Break By Range is not Displayed when Price Break button is Clicked (Doc ID 2156740.1)

Last updated on DECEMBER 23, 2016

Applies to:

Oracle Service Contracts - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, Pricing Integration

ACTUAL BEHAVIOR
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Find that price break has been defined in the price list. When creating a new service contract and entering the item and clicking on price break button, no price break information is displayed.

EXPECTED BEHAVIOR
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Expect price break information to be displayed when clicking on price break button.

STEPS
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The issue can be reproduced at will with the following steps:
1. Create a Service Contract with Usage line and corresponding sub-line.
2. In Sub line, first time added the price break by range details. But, later the range cannot be seen while clicking Price break button.



Changes

 

Cause

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