Performance When Using File Copy Function On Concurrent Reports Output With Internet Explorer 11 (IE11) Errors With: This page cannot be displayed (Doc ID 2156985.1)

Last updated on JULY 05, 2016

Applies to:

Oracle Concurrent Processing - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

Users are having slow performance and disconnects when using File > Copy function for concurrent reports.
The issue happens for Internet Explorer 11 (IE11) but does not occur with IE9.

Applied the latest forms and reports patches, but this did not help.

It has also been noted that when trying to File > Copy large reports the users receive a warning on the web page tab stating "Waiting for SouthEast.gov" after a short wait, users get an error on the IE11 page saying:

This page cannot be displayed


As documented in note: Recommended Browsers for Oracle E-Business Suite Release 12 (Doc ID 389422.1)
The listed patches for IE11 were also applied.

Changes

 Upgraded browser to Internet Explorer 11 (IE11) on the client PC.

Cause

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