Reconfiguring Line Item And Deleting Any Free Form Text Triggers Error "CZ.CZ_CONFIG_ITEMS_UI" (Doc ID 2158286.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Configurator - Version 12.2.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.3 version, Runtime UI

When attempting to reconfigure and save an existing configuration, the following error occurs. This is only happening when removing information from the Text Feature within the Runtime. The models are published using Oracle Configurator Developer responsibility.

ERROR
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APP-ONT-251005: There were error(s) in processing you request. Configuration items could not be saved ORA00001 unique constraint CZ.CZ_CONFIG_ITEMS_U1 violatedoracle.apps.cz.dio.config.SaveConfigFailureExceptionC


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log in to Order Management responsibility
2. Query an order that has a model published from Developer with a Text Feature that has originally been populated
3. Navigate to lines tab
4. Click on the Configurator button
5. Remove text from the Text Feature
6. Click on Finish within Runtime
7. Error occurs


Changes

 

Cause

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