Performance Issues In Suppression (EAMPMSPR) Form (Doc ID 2158547.1)

Last updated on JULY 22, 2016

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, ACTIVITY

In the Suppression form, when clicking Asset Number LOV and searching by wildcard '%', it takes more than 20 minutes and form hangs.

The Suppression form should retrieve data in timely manner.

The issue can be reproduced at will with the following steps:
1. Responsibility: Enterprise Asset Management.
2. Go to Suppression form.
3. Open Asset Number Lov to search by Asset number and description- More than 20 mins and still running so closed the form - Fail
4. Type full Asset Number and Tab out/ or partial asset number and tab out- Less than 2 minutes - Pass
5. Click on Activity LOV.

Cause

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