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Unable To Search Sales Order Using Sales Order For EBS Mobile Apps (Doc ID 2158815.1)

Last updated on FEBRUARY 16, 2018

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.


On : 12.1.3 version, Mobile App

Unable to search Sales Order using Sales order for EBS mobile apps. The same can be viewed from the EBS application

Expect to query Sales orders from the Mobile App.


The issue can be reproduced at will with the following steps:
1. Log in to mobile app with userid/pwd.
2. click on My customers.
3. Input ' - single apostrophe in the "Type search keywords" area
4. Click on Search of the keyboard.
5. OBSERVED BEHAVIOR: No Result Found message is shown

The issue has the following business impact:
Due to this issue, users cannot query sales orders from the mobile app.


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